1. Overview
At TAAJ TRADER LLC, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a return and refund policy under the terms outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging, with all tags and accessories included.
The return request must be initiated within [X] days of delivery.
Certain products such as perishable goods, personal care items, and customized products may not be eligible for returns.
3. Return ProcessTo initiate a return:
Contact our customer support team with your order details.
Once approved, you will receive return shipping instructions.
Ship the item back to the designated return address provided by our team.
Once received and inspected, we will notify you about the status of your return.
4. Refund Policy
Upon approval of your return:
Refunds will be processed within 8 business days to the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
If the refund is delayed, please check with your bank or payment provider before contacting us.
5. Exchanges
We allow exchanges for defective or damaged items. If you need to exchange an item, contact us within [X] days of delivery.
6. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Gift cards
Personalized or customized products
Clearance or final sale items
Perishable goods
7. Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately with photos of the issue. We will either replace the item or issue a full refund.
8. Cancellations
Orders may be canceled before they are shipped. If an order has already been processed or shipped, it cannot be canceled.